Privacy Policy

Effective Date: August 12, 2024

Doherty Services LLC (“Doherty Services,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request an estimate, or otherwise interact with our business.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Phone number
Property or service address
Company name
Information submitted through contact or estimate request forms
Information regarding your solar system, roofing project, or requested services
Communications you send to us by email, phone, text message, website form, or other means

We may also automatically collect certain technical information when you visit our website, such as:

IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Approximate location based on IP address
Date, time, and duration of website visits

This information may be collected through cookies, analytics services, and similar technologies.

2. How We Use Your Information

We may use information we collect to:

Respond to inquiries and estimate requests
Schedule and provide solar detach and reinstall services
Communicate with customers, roofing contractors, suppliers, and business partners
Prepare estimates, invoices, agreements, and project documentation
Manage projects and customer relationships
Provide customer support
Improve our website, services, and customer experience
Maintain business and accounting records
Protect against fraud, misuse, or security threats
Comply with legal, regulatory, insurance, or contractual obligations
Send service-related or marketing communications where permitted by law

3. Text Messages and Phone Communications

If you provide your phone number to Doherty Services, we may use it to communicate with you regarding estimates, appointments, scheduling, project updates, customer service, and other matters related to your inquiry or services.

Where required, marketing or promotional text messages will only be sent with appropriate consent.

Consent to receive marketing text messages is not a condition of purchasing our services. Message and data rates may apply. You may opt out of marketing text messages at any time by replying STOP.

We do not sell your phone number or text-message consent information to third parties for their independent marketing purposes.

4. Cookies and Analytics

Our website may use cookies and similar technologies to operate the website, understand how visitors use it, improve website performance, and measure the effectiveness of our marketing.

Third-party services, such as website hosting providers, analytics providers, advertising platforms, or customer relationship management systems, may also use cookies or similar technologies in connection with our website.

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. How We Share Information

We may share personal information when reasonably necessary to operate our business or provide our services, including with:

Employees and authorized contractors
Roofing companies and other project partners
Suppliers and manufacturers
Customer relationship management and scheduling providers
Website hosting and technology providers
Payment processors
Accounting, legal, insurance, and other professional service providers
Analytics and marketing service providers
Government agencies or other parties when required by law

We may also disclose information when reasonably necessary to protect our rights, property, customers, employees, or the public.

We do not sell personal information for money.

6. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic communication, or data storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and warranty records, comply with legal and accounting obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

8. Your Privacy Choices

You may contact us to request that we:

Provide information about personal information we maintain about you
Correct inaccurate information
Delete certain personal information, where applicable
Stop sending marketing communications
Address questions or concerns regarding how your information is handled

Certain information may need to be retained for legal, accounting, warranty, contractual, fraud-prevention, or legitimate business purposes.

Where applicable law provides additional privacy rights, we will process qualifying requests in accordance with those requirements.

9. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties. Doherty Services is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

10. Children's Privacy

Our website and services are intended for adults and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through our website. If we become aware that such information has been collected, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or applicable laws.

When the policy is updated, the revised effective date will be displayed at the top of this page.

12. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Doherty Services LLC
Texas, United States
Email: Office@dohertysolar.com
Phone: 469-823-8680

Privacy Policy

Privacy Policy

Effective Date: August 12, 2024

Doherty Services LLC (“Doherty Services,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request an estimate, or otherwise interact with our business.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name

Email address

Phone number

Property or service address

Company name

Information submitted through contact or estimate request forms

Information regarding your solar system, roofing project, or requested services

Communications you send to us by email, phone, text message, website form, or other means

We may also automatically collect certain technical information when you visit our website, such as:

IP address

Browser type

Device type

Operating system

Pages visited

Referring website

Approximate location based on IP address

Date, time, and duration of website visits

This information may be collected through cookies, analytics services, and similar technologies.

2. How We Use Your Information

We may use information we collect to:

Respond to inquiries and estimate requests

Schedule and provide solar detach and reinstall services

Communicate with customers, roofing contractors, suppliers, and business partners

Prepare estimates, invoices, agreements, and project documentation

Manage projects and customer relationships

Provide customer support

Improve our website, services, and customer experience

Maintain business and accounting records

Protect against fraud, misuse, or security threats

Comply with legal, regulatory, insurance, or contractual obligations

Send service-related or marketing communications where permitted by law

3. Text Messages and Phone Communications

If you provide your phone number to Doherty Services, we may use it to communicate with you regarding estimates, appointments, scheduling, project updates, customer service, and other matters related to your inquiry or services.

Where required, marketing or promotional text messages will only be sent with appropriate consent.

Consent to receive marketing text messages is not a condition of purchasing our services. Message and data rates may apply. You may opt out of marketing text messages at any time by replying STOP.

We do not sell your phone number or text-message consent information to third parties for their independent marketing purposes.

4. Cookies and Analytics

Our website may use cookies and similar technologies to operate the website, understand how visitors use it, improve website performance, and measure the effectiveness of our marketing.

Third-party services, such as website hosting providers, analytics providers, advertising platforms, or customer relationship management systems, may also use cookies or similar technologies in connection with our website.

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. How We Share Information

We may share personal information when reasonably necessary to operate our business or provide our services, including with:

Employees and authorized contractors

Roofing companies and other project partners

Suppliers and manufacturers

Customer relationship management and scheduling providers

Website hosting and technology providers

Payment processors

Accounting, legal, insurance, and other professional service providers

Analytics and marketing service providers

Government agencies or other parties when required by law

We may also disclose information when reasonably necessary to protect our rights, property, customers, employees, or the public.

We do not sell personal information for money.

6. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic communication, or data storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and warranty records, comply with legal and accounting obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

8. Your Privacy Choices

You may contact us to request that we:

Provide information about personal information we maintain about you

Correct inaccurate information

Delete certain personal information, where applicable

Stop sending marketing communications

Address questions or concerns regarding how your information is handled

Certain information may need to be retained for legal, accounting, warranty, contractual, fraud-prevention, or legitimate business purposes.

Where applicable law provides additional privacy rights, we will process qualifying requests in accordance with those requirements.

9. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties. Doherty Services is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

10. Children's Privacy

Our website and services are intended for adults and are not directed toward children under 13.

Doherty Services LLC
Texas, United States
Email: Office@dohertysolar.com
Phone: 469-823-8680